VMPALACE Wireless Earbuds with Charging Case Bluetooth 5.0 TWS Stereo Headphones in-Ear Earphones iPX7 Waterproof Built in Microphones Headset for All Smartphones/Extra 42Hrs Playtime

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Support Guide and Warranty

$39.95

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  • ✅BLUETOOTH 5.0 & TWS – Designed to provide you with the most advanced Bluetooth 5.0 technology. You are getting a 2x faster and stable transmission that instantly connects to your device. This in-ear noise cancelling stereo headset eliminates any background sounds so that you can attend calls and listen to music at anytime.
  • ✅UNIVERSAL COMPATIBILITY – Our bluetooth earbuds can easily pair up with any bluetooth enable devices. It’s compatible with most cellphones including iPhone 11/X/8/7/6S/6, Galaxy S9, S8, Android along with many other popular smartphone brands like HTC, Huawei, OnePlus, Moto, and even laptops, tablets, iPads and more.
  • ✅UP TO 42HRS BATTERY TIME – These wireless headphones come with a portable lightweight magnetic charging case that lets you keep the headphones charged at all times. The charging case holds roughly 7 full charges and each charge works for roughly 5-6 hours. This is twice better than most similar earbuds.
  • ✅INCREDIBLE SOUND QUALITY – Our bluetooth headphones are designed to provide you with a high-quality pair of wireless earbuds that offers crystal clear audio using the latest bluetooth technology. The range is up to 10M away. No more cut off while talking and listening. We have made conversations smoother and clearer than ever.
  • ✅1 YEAR WARRANTY – We’re committed to providing our customers with the highest quality products and services. Order today knowing your purchase is risk-free with our 1 Year warranty. Email our customer service for immediate 24/7 help with your product.

Frequently Asked Questions (FAQ)

1. How do I factory RESET the earbuds?

  • Step 1: Turn off bluetooth from your device. Remove the both earbuds from the charging case.
  • Step 2: Long touch both earbuds for 8 seconds, wait until the red light is off, put them back into the charging case.
  • Step 3: Take them out of the charging case.
  • Step 4: It will be completely reset at this point. Now turn on bluetooth on your device to pair the earbuds

2. Why are the earbuds not charging?

  • First, make sure you wipe the charging contact point and magnet point with alcohol cloth and try to recharge the earphones again. Also make sure the charging case has enough battery or is fully charged.

3. Why is one earbud working at a time? Why can’t the earbuds connect with each other? Why is the music cutting in and out sometimes? You will have to RESET the earbuds like on FAQ (#1.) or try the 3 steps below.

  • Step 1: Forget every bluetooth connected to your device.
  • Step 2: Put both headphones into the charging case, once you see the red indicator flashes, take them out. Wait until you hear “connected”
  • Step 3: Turn on bluetooth on your device, search “VMPALACE-A6” from bluetooth list then pair.

4. Why are the earbuds still working in the charging case?

  • Take out the earphones and put them back until the red indicator of the earbuds flashes slowly.
color

Black